Check this entertaining MSNBC.com photographic project, focusing on bad hotels worldwide. The site's users basically sent pics from worst hotel stays, and the result is funny, surprising, sometimes familiar - but never informative. The hotels' names are gone, so we - as tourism consumers - can't learn a thing from this project.
It's disappointing to see how the conservative media (or web 1.0) sometimes weakens user generated content. MSNBC.com's staff should have given their users more freedom of expression, without feeling too scared of being sued by a cheap motel in Mexico. They should have taken an example from Trip Advisor or Virtual Tourist, where you can actually learn which hotels not to book or which restaurant is a tourist trap.
And you know what? if eTourism sites will be 100% web 2.0, with negative reviews and full exposures, there is a good chance that crappie hotels and other tourism businesses will do more to improve their services.
Saturday, June 7, 2008
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